Terms of Service

 

Dealer Terms of Service

• VOLUME DEALER PRICES
• METHOD OF PAYMENT
• BACKORDERS
• FREIGHT
• HAZARDOUS MATERIAL
• BLACK POWDER
• RETURNS
• FIREARMS
• INTERNATIONAL ORDERS
• LOT NUMBERS
• NRA ROUND-UP
• PICK-UP ORDERS

 

VOLUME DEALER PRICES

To receive the "Wholesale" prices in this catalog, you must possess a valid FFL, or a valid tax resale license for a business related to the shooting sports industry. We must have your resale tax license on file or you will be charged sales tax on your order. Advertised prices reflect a 3% cash discount, which cannot be earned by using a credit/debit card. To maintain Dealer status you must purchase a minimum of $2,000 annually. Prices and specifications subject to change without notice. Errors including descriptive, photographic and/or typographic are subject to correction. No further discounts or programs apply to all SKU Item Numbers in Red Text or Closeout Items.

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METHOD OF PAYMENT

We accept credit/debit cards: Visa, MasterCard, Discover, American Express, certified checks or money orders. We require the 3 digit CID security number located on the back of credit cards (4 digits on the front for American Express) for processing. We will also ship COD (subject to COD fees) with payment terms of certified check or money order. THE C.O.D. PAYMENT METHOD IS NOT AVAILABLE FOR FIRST TIME CUSTOMERS. Please Note: Freight will be calculated after your order is placed.

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BACKORDERS

We do accept backorders. You will be contacted prior to shipment of any backorder. Items placed on backorder are subject to price changes.

As of Jan 27, 2021, due to unprecedented order volumes, we are Temporarily Suspending Backorders. During this time, we will be focusing on getting in-stock orders processed in a timelier fashion. Backorders currently in the system will be processed normally.

We appreciate your understanding while we work to get our shipping caught up.

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FREIGHT

Dealers pay Full Freight.

We reserve the right to ship via UPS, FedEx, Commercial Truck or Parcel Post. All Freight Charges & Insurance ($.35 per $100) are billed to the customer, unless taking advantage of one of our special programs. When sending in an order by mail, please estimate freight & send sufficient funds. Any overpayment will be refunded or left on account, please specify preference. On any refused package the customer is responsible for outgoing and return shipping charges.

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HAZARDOUS MATERIAL

Powder, primers & liquid cleaning chemicals over 1 quart, will be charged a $23.50 hazardous material fee per package. Maximum gross weight per package is 40 lbs of hazardous material (some exclusions may apply). We can mix brands in one package. Minimum order for powder is 4 lbs. Minimum order for primers is 1000. On any backordered hazardous material, you are responsible for the $23.50 hazardous charge. No individual powder containers over 8 lbs. can be shipped. Hazardous materials cannot be shipped US Mail. Any Hazardous materials (primers, ammo, fuse) shipped via air will be charged a $140.00 hazardous materials fee per package. Air Haz is shipped only by UPS. Products with an ORM-D or LQ classification (any type of aerosols, oils and solvents) cannot be shipped via air. Primed hulls, brass and ammo does not require a hazmat fee for ground shipping. Hazardous Materials require an adult signature for delivery. ID may be required at delivery for proof of age. In the event that the package is not delivered after 3 attempts or refused, customer will be responsible for all associated shipping charges including Haz Mat fee.

 

Due to changes in UPS and FedEx shipping policies, packages cannot be over 50 pounds gross weight. Before this policy change by UPS and FedEx the gross box shipping weight was 70 lbs. This will change and limit hazmat packages considerably.  We will have to limit shipments to 40 pounds gross weight of hazmat materials to allow for overpacking the products. We understand that this is a big change for all of our customers and we will do our best to get as much in one package as possible.

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BLACK POWDER

In order to purchase black powder we must have an originally signed copy of the dealer's Class 29 FFL on file.
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RETURNS

ABSOLUTELY no returns on used items, items not in resalable packaging, or without obtaining a Return Authorization "RA" number. We do not accept returns on scopes that have been mounted, closeouts, special order products, loaded ammunition, powder or primers. A 10% restocking fee ($100 maximum) will be charged on ALL returns except those where we have made an error. Any defective merchandise should be returned to the manufacturer. If you have received merchandise in error, please call Customer Service at 800-531-2666, extension 3, or e-mail at [email protected] and we will make arrangements to correct your order. No returns accepted after 30 days from the date of invoice. No return items shipped to Graf's via COD, will be accepted.
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FIREARMS

All firearms & frames must be purchased by a licensed FFL dealer. An originally signed copy of the dealer’s license must be on file. No payments for firearms accepted from anyone other than a licensed FFL dealer. Handgun purchases must be shipped UPS or FedEx Next Day Air or USPS Priority Mail.
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INTERNATIONAL ORDERS

MINIMUM ORDER FOR INTERNATIONAL DEALER ORDERS IS $500. We do accept orders from international customers. All freight is billed to the customer. We will normally ship via Parcel Post, Air Parcel Post, FedEx or Freight Forwarder. Due to shipping regulations, it is impossible to export small quantities of ammunition, powder, primers, solvents, aerosols or other cleaning chemicals. A Department of State export license is required to export rifle & pistol ammunition & components. Some other items such as scopes, shotshell ammunition & components, & gun parts may also require export licenses to certain countries. On any order under $1000 requiring an export license, we will charge a $50 processing fee. Please contact our International Sales Department at [email protected] with any questions or comments.
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LOT NUMBERS

If you request a specific lot # on ammo, powder, etc., there will be a $10.00 "search" fee charged. If you just request that items have the same lot #, not a specific lot #, we will do everything possible to accomodate your request with no additional charge.
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NRA ROUND-UP

Graf & Sons, Inc is acting as an authorized agent of the NRA solely for the purpose of collecting NRA/ILA Endowment funds. These donations are not tax deductible. You will be given the opportunity to participate when ordering.
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PICK-UP ORDERS

Please Schedule your Dealer Pick-Up at least 48 hours in advance.

Due to an increase in orders, if your Pick-Up Order is a larger order, please allow more than 48 hours notice and call 800-531-2666 to schedule a time of pick-up.

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